Step 1 – Restart the App: Fully close the app — including from the background — then reopen it. This alone fixes the problem more often than you'd think.
Step 2 – Clear Cache: Go to your phone's Settings > Apps > 1177 > Storage > Clear Cache. Accumulated cache can slow down or freeze the app.
Step 3 – Check for Updates: 1177When a new version of the - app is released, the older one may stop working. Visit the website to download and install the latest APK. If you use the Google Play Store, check there for any available updates.
Step 4 – Internet Connection: Make sure your mobile data or WiFi connection is working. On a weak connection, 1177 The app fails to load.
Step 5 – Reinstall: If none of the above steps resolve the issue, uninstall the app and 1177Download a fresh copy from -'s official page. Keep your login details handy — uninstalling has no effect on your account or balance.
If the problem persists, contact live chat with your phone model and Android/iOS version.
You are required to provide your date of birth at registration, and 1177-'s system automatically verifies age. If you are under 18, the registration process will not complete. Additionally, for large withdrawals or any suspicious activity, further age verification via NID or passport may be required.
If someone registers with a false date of birth and is later found out, the account and its balance may be forfeited. If there are minors in your household, make sure to secure your device from 1177Do not stay logged in to -'s account and keep your password private.
Learn more about responsible gaming Responsible Gaming View the page.
Football: The most popular Sports Betting category in Bangladesh. You can bet on major leagues worldwide including the EPL, La Liga, Champions League, and Bangladesh Premier League. A wide range of markets is available — match winner, number of goals, half-time result, corner count, and more.
Cricket: Detailed markets are available for the Bangladesh Premier League, IPL, World Cup, and other international series.
Other: You'll also find tennis, basketball, volleyball, badminton, table tennis, and more. There's an e-sports section too, covering CS:GO, Dota 2, and FIFA.
To Get Started 1177Log in to , go to the "Sports" section, and pick your preferred sport. Before placing a bet, check the betslip at the bottom to see your potential payout based on the odds. For more details, Sports Events View the page.
Reason 1 – Repeated incorrect password attempts: Generally, entering the wrong password 5–7 times will temporarily lock your account. This is an automatic security measure to prevent unauthorized access.
Reason 2 – Suspicious Activity: Attempting to log in from multiple devices simultaneously or accessing the account from an unusual location.
Reason 3 – KYC Verification Pending: A temporary hold during the verification process due to a large withdrawal amount or incomplete account information.
Solution:
First, wait 20–30 minutes — in many cases the app will open on its own. If not, 1177Contact -'s live chat. Confirm your identity with your registered mobile number and name, and the support team will help unlock your account. If there's a KYC issue, you may need to send a photo of your NID. The entire process typically takes 15–30 minutes.
Step 1: Log in to your account and go to the "Withdraw" option.
Step 2: Select your payment method — bKash, Nagad, or Rocket.
Step 3: Enter the amount. The minimum withdrawal is generally ৳200.
Step 4: Confirm your registered mobile number and payment account number.
Step 5: Submit a request.
How long it takes: In most cases, funds arrive within 5–15 minutes. During peak hours or if KYC verification is pending, it may take up to 1–2 hours. For large withdrawals at night, processing may sometimes carry over to the following morning.
Important: The payment method used for withdrawal must be an account registered in your own name. Sending funds to someone else's bKash number 1177's terms and conditions and poses a security risk.
On the app: Open the app → tap the icon in the top right or go to Settings → find the "Language" option → select "Bengali (বাংলা)" → save. The app will restart and display in your chosen language.
On the website: There's a language selector dropdown in the top-right corner of the page. Select "Bengali" from there. If cookies are enabled in your browser, the site will remember your language preference next time.
Note: When logging in on a new device for the first time, the language may default to English. You'll need to set your preferred language separately on each device. If the language setting won't save or keeps resetting, contact support — they can set Bengali as the default at the account level.
Live Chat (Fastest): A live chat button is available at the bottom-right corner of every page on the website or app. Write in Bangla and you'll typically get a response within 3–5 minutes. It's active 24 hours a day, 7 days a week.
Email: Send a detailed message to support@1177-baji.com. Email is the best option for complex issues or when you need to attach documents. Replies typically arrive within 2–6 hours.
FAQ & Help Center: Find answers to common questions right on this page. Resolve issues on your own — even late at night or during peak hours.
What to have ready when contacting support: Your registered mobile number, a description of the issue, and when it started. Never share your password or OTP with support — 1177's staff will never ask for this.